Casino Alpha KYC Verification Process
Casino Alpha runs KYC checks to confirm your identity, residential address, and payment ownership. The casino requests verification at registration for some accounts, before the first withdrawal, after a change in personal details, or when risk flags appear (for example, multiple accounts, unusual deposit patterns, or chargeback history).
- Identity (ID/Passport): Provide a clear photo or scan of a valid passport or national ID card. The document must show full name, date of birth, document number, expiry date, and a readable photo; all four corners must be visible, with no cropping or heavy glare. Casino Alpha rejects black-and-white scans, edited images, and expired documents.
- Address proof: Provide a utility bill, bank statement, or government letter dated within the last 90 days. The document must show your full name, the same address used in your Casino Alpha profile, the issuer name/logo, and the issue date. Screenshots without issuer details and documents with mismatched addresses fail the check.
- Payment method: For bank cards, provide a photo of the card showing the first 6 and last 4 digits and your name; hide the middle digits and the CVV code. For e-wallets, provide a screenshot of the wallet profile page showing your name and account email/ID plus a transaction that matches a Casino Alpha deposit. Casino Alpha does not request full card numbers or CVV, and it declines cards that are not in the account holder’s name.
Timing: automated checks finish in 5–30 minutes when images are readable. Manual review takes 2–24 hours, and complex cases (name mismatch, unclear photos, or additional source-of-funds questions) take up to 72 hours.
Current status: Casino Alpha completes most KYC requests the same day if documents match the account data and uploads are clear.